The integration of a chatbot and live chat into your website offers a practical and efficient solution to improve communication with your customers, generate leads, and provide real-time support. These plugins are equipped with advanced features that cater to both companies and independent professionals, optimizing audience interaction in an automated and personalized way.

• Enables instant responses to customer questions, increasing satisfaction and trust.
• Automatic message function for greetings and quick replies when an operator is unavailable.

• Chatbots use artificial intelligence to respond accurately to frequently asked questions.
• Customized workflows allow for specific automated messages for different web pages or events, such as promotions or product launches.
• Customized workflows allow for specific automated messages for different web pages or events, such as promotions or product launches.

• Automated responses: Chatbots use artificial intelligence to accurately answer frequently asked questions.
• Lead segmentation: Identifies potential customers based on their interactions, categorizing them for follow-up actions.
• Custom flows: Setting up specific automatic messages for different website pages or events, such as promotions or product launches.

• Syncs with customer management systems, allowing conversations to be automatically logged in each customer’s history.
• Enables internal notifications for the sales or support teams when a key customer initiates a conversation.

• Integrates with social media platforms and email, enabling all messages to be managed in a single interface.
• Compatible with mobile devices, ensuring operators can assist customers from anywhere.

• Provides detailed reports on conversation performance, including response times, customer satisfaction rates, and generated conversions.
• Real-time monitoring of interaction volume and the most requested topics, supporting continuous service improvement.

• Customizes the appearance of the chat with the brand’s colors and logo, maintaining the company’s visual identity.
• Enables the creation of personalized welcome or farewell messages.

• Transfer between operators: Redirect conversations to specific team members.
• Meeting Scheduling: Integration with calendar tools, allowing you to schedule appointments directly through chat.
• Recording and conversation history: All interactions are recorded and can be consulted later for analysis or service improvement.
• Multiple language support: Allows communication with customers from different regions, promoting internationalization.

In addition to increasing operational efficiency, adopting a chatbot and live chat system provides more agility, personalization, and credibility for your company. The service is tailored to the specific needs of each business, ensuring robust support aligned with the best market practices.